At Hotel Archana Residency, the privacy and security of our guests’ information is important to us. Whether you are visiting our website, making a room reservation, contacting us for an enquiry, dining at our property, or staying with us, we are committed to handling your personal information responsibly and transparently.
This Privacy & Cookie Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
We may collect personal information when you make a booking, contact us, visit our property, use our website, or interact with our services.
This information may include:
We only collect information that is reasonably necessary to provide our services, manage reservations, comply with applicable requirements, and improve the guest experience.
Hotel Archana Residency may use your personal information to:
We do not sell or rent your personal information.
Where necessary, information may be shared with trusted third parties that assist us in providing hotel services, such as:
Third-party service providers may only receive information necessary to perform the relevant service.
Payments may be made through accepted credit cards, debit cards, digital payment methods, bank transfers, or other payment methods offered by the hotel.
Where payments are processed using a third-party payment gateway, your payment information may also be processed according to that provider’s privacy and security policies.
Hotel Archana Residency takes reasonable measures to protect payment and transaction-related information.
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.
Cookies may be used to:
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.
Our website may contain links to third-party websites, booking platforms, payment gateways, maps, social media platforms, or other external services.
Hotel Archana Residency is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
We take reasonable administrative, technical, and operational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing hotel services, maintaining booking and transaction records, resolving disputes, and complying with applicable legal or regulatory obligations.
When information is no longer required, we may securely delete or anonymize it, subject to applicable requirements.
Depending on applicable law, you may have the right to request:
Requests may be subject to identity verification and applicable legal requirements.
Where permitted, we may use your contact details to inform you about hotel offers, packages, events, promotions, or other services.
You may request to stop receiving promotional communications at any time by using the unsubscribe option provided in the communication or by contacting Hotel Archana Residency.
Transactional communications relating to an existing booking or stay may still be sent where necessary.
For guest safety, security, and property protection, CCTV surveillance may be used in designated common areas of Hotel Archana Residency.
CCTV footage may be retained for a reasonable period and may be disclosed to authorized personnel or competent authorities where required for security, investigation, or legal purposes.
Our services are generally intended to be booked by adults. Where information relating to minors is required as part of a family or group reservation, such information should be provided by a parent, guardian, or authorized adult.
We do not knowingly collect children’s personal information for marketing purposes without appropriate authorization.
Hotel Archana Residency reserves the right to update or modify this Privacy & Cookie Policy from time to time to reflect changes in our services, website practices, or applicable requirements.
Any updated policy may be published on this page with the revised effective date.
If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or the handling of your personal information, please contact us:
Hotel Archana Residency
Next to R-Mall, L.B.S. Marg, Mulund West, Mumbai – 400 080
Phone: 9967642051 | 7738385622
Landline: 022 – 2164 5060 / 61 / 62
Banquet Enquiry: 8879796886
Email: info@hotelarchanaresidency.com
Check-in: 12:00 PM
Check-out: 11:00 AM
Hotel Archana Residency
We may collect personal information when you make a booking, contact us, use our website, visit the hotel, or use any of our services.
The information we may collect includes:
We may use the information we collect for purposes including:
Hotel Archana Residency does not sell or rent your personal information.
Where necessary, information may be shared with trusted third parties that assist us in providing hotel-related services.
Such third parties may only receive information that is reasonably required to provide the relevant service.
Payments may be made through accepted credit cards, debit cards, approved digital payment methods, bank transfers, or other payment options offered by the hotel.
Where payment is processed through a third-party payment gateway or banking provider, your payment details may also be subject to that provider's privacy and security policies.
Hotel Archana Residency takes reasonable measures to protect payment and transaction-related information.
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and provide a better digital experience.
Cookies may be used to:
You may control, block, or delete cookies through your browser settings. Please note that disabling certain cookies may affect some website features or functionality.
Our website may contain links to third-party websites, online travel portals, booking platforms, payment gateways, maps, social media platforms, or other external services.
Hotel Archana Residency is not responsible for the privacy practices, content, or security practices of third-party websites or applications.
We recommend reviewing the respective privacy policies of such third-party providers before providing personal information.
We take reasonable administrative, technical, and operational measures to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information for:
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of, subject to applicable legal requirements.
Subject to applicable laws, you may have certain rights regarding your personal information.
These may include the right to request:
We may need to verify your identity before processing certain privacy-related requests.
Where permitted, we may use your contact details to provide information about hotel offers, packages, events, banquet services, dining offers, or promotional campaigns.
You may request to stop receiving promotional communications at any time.
Please note that important transactional or booking-related communications may still be sent where necessary.
For guest safety, security, fraud prevention, and protection of hotel property, CCTV surveillance may be used in designated common and public areas of Hotel Archana Residency.
CCTV footage may be retained for a reasonable period and may be accessed by authorized personnel or disclosed to competent authorities where required for security, investigation, or legal purposes.
Hotel bookings and reservations are generally expected to be made by adults.
Where personal information relating to a minor is required as part of a family or group reservation, such information should be provided by a parent, guardian, or authorized adult.
We do not knowingly use children's personal information for marketing purposes without appropriate authorization.
Guests may be required to provide valid government-issued identification at the time of check-in.
Identification details may be recorded, copied, or retained where reasonably necessary for guest verification, hotel security, record-keeping, and compliance with applicable legal or regulatory requirements.
Hotel Archana Residency reserves the right to update or modify this Privacy & Cookie Policy from time to time.
Changes may be made to reflect updates to our services, operational practices, website functionality, or applicable laws and regulations.
The latest version of this policy will be made available on this page.
If you have any questions, concerns, complaints, or privacy-related requests, you may contact Hotel Archana Residency using the details below.
Hotel Archana Residency
Next to R-Mall, L.B.S. Marg,
Mulund West, Mumbai – 400 080
Mobile: 9967642051 | 7738385622
Landline: 022 – 2164 5060 / 61 / 62
Banquet Enquiry: 8879796886
Email: info@hotelarchanaresidency.com
Check-in Time: 12:00 PM
Check-out Time: 11:00 AM
